Stunning location and facilities. No aircon and it is missed! Staff customer service was variable.
Excellent lodge, but staff, food and wines a let down. A must for an early visit to the Dunes. Thank you Erica for insisting we stayed here
Amazing lodge in the perfect location.
Of course, the drive between Swakop and Sossus was a challenge, but absolutely beautiful too. We were prepared for the fact that it is one of the most dangerous in the country, and we saw a couple accidents on that route. But well worth the end result as Sossus Dune Lodge was fantastic. Great food, comfortable room, friendly and helpful staff. Special thanks to our waitress (I didn't get her name, but she had blonde extensions woven into her hair). She gave us excellent tips about the drive from Sesserim to Windhoek, which was spot on and saved us a lot of time and trouble.
Fantastic sunsets and the locations guarantees you'll be first up the dunes before anybody else has even got close to the gates of the park! We had sunrise on Big Daddy to ourself - only once we were returning did the rest of the world turn up.
Extraordinary experience to sleep on the palafites; it was a pity to leave in the night but we had the chance to get in time on Big Daddy for the sunrise!
simply magnificent. really great to be inside the park and get to the dunes before everyone else
The only lodge in the park. Excellent ! Again, the view in the early morning is amazing
Definitely a plus to be inside the park and stay longer at the dunes. Lovely accommodation and service
Huge room. Minor upkeep issues-half the lights did not work. Service good, food good, staff helpful. Glad we paid the price for this one on our first trip to Namibia-we just made it to Sossusvlei and up the Sossus Dune for sunrise. Beautiful.
Expensive but likely due to location within national park.
Beautiful house to stay, good views, good food, friendly people and allready in Sossusvle parc.
Beautiful setting, nice room. Also a bit hot, although they had a fan. In summer this would also probably be oppressively hot. Food was limited, but fine. Considering they're in the park, the location is the thing.
Unless you are the most serious type of photographer and having the best light (i.e., early entry to the park) is very important to you, this lodge is not worth the high prices. In our case all sunrise and sunset tours had been booked for three solid days by a large group even though they do not usually allow pre-booking of tours. While we were able to manage on our own, it was a little boring and I know we would have learned more about the area had it been an organized tour. This lodge had more insects inside than any of the places we stayed, with grasshoppers up to 4 inches in length casually hanging out on the mosquito net, despite keeping all doors and windows closed! Finally, with the lack of air con, I would not even consider staying here outside of the winter.
The whole experience around Sossus Dune will last long in the memory. Climbing Dune 45 pre-dawn, one of the tour highlights, Big Daddy too, it is quite a surreal experience. We loved the lodges and were very impressed with the team, eating out under the stars, the accommodation etc. Just an amazing experience.
Lodge undergoing major repairs. Noisy JCB working outside the chalets. We did manage to move but many complaints. All this worth it be in the park gates
Very nice accommodation with dreat view to the dunes. OF all the accommodation we felt that this was the least value for money when it came to their evening meal costs. Understand that it is remote and everything has to be trucked in from Windhoek but still. Wine was much more expensive than we had experienced at other NWR lodges and on the second night we brought in our own wine and gladly paid the $25 per bottle corkage charge! This was the only occasion where we had a problem with our booking which Allison traced to a problem with the NWR system. However, there was absolutely no impact to our accommodation and enjoyment. Max: Would have liked another day here to see the dunes at dawn.
perfect place - unique and so glad we stayed within the park
Foot very ordinary. Staff made a drama regarding JCB outside room which wasn't really one but poorly explained. Staff didn't clear up restaurant area well Payment options hard - pay for dinner and then payment when checking out
Nice place to stay; the only hotel inside the Park
Slow, distracted staff. Not helpful. If it weren't the fact they are inside the park, I wouldn't recommend them
Beatiful lodge and good meals.
The place is superb. Being in the park early in the the morning is super
Excellent location. Fantastic rooms. Great service. Highly recommend. Good for vegetarians also.
Beautiful cabin and lounge. We ate dinner at the restaurant and it was fine, but the service was a bit lacking. Otherwise, great location and friendly staff.
Amazing lodge and beautiful scenery. Great access to the dunes.
Lovely rooms and main lodge. Great views. Very relaxing to stay here. Important to stay two nights (which we did) to make it worthwhile.
Enjoyed this camp and staff went out of their way to accommodate our eating regime. When we booked a sunset tour there were only the two of us but they still ran the tour for us. Great experience
Amongst very tough competition this was our personal favourite. Everything here was simply perfect - rooms, view, staff, food, setting. An amazing place
Best nwr lodge. Great rooms, food and position
Food in the restaurant could be better, but the chalets were lovely.
The nicest of the government lodges we stayed in. The location is great - and absolutely the right choice if you wish to be at dead vlei at sunrise. Otherwise, if you stay outside the park, you enter at sunrise and are still an hour from dead vlei. Really glad we stayed here.
Handy being in the park to make an early start to getting to Sossussvlei. Very hot in summer with no AC.
Huge advantage staying inside the park. Allowed us to leave at 5 am for Deadvlei. One night was enough.
Great location and good quality rooms. Service was good but food could have been a little bit better.
Very comfortable and well positioned for visiting dunes at sunrise. Food not quite up to standard of some other places.
superb lodge especially since you're in the park!
Very poor service. Still waiting to meet the Manager! There was no ice, bar staff or menu and to order lunch was difficult, took forever and was generally incorrect. Thank goodness I had the voucher for the sunrise tour, as they did not have a record that we were booked for it. The rooms were too hot, so all the guests had to stay at the pool to cool down, the basin was broken and badly mended, the tap loose and the shower floor slat raised and broken, which could have resulted in a nasty injury. The bins were not emptied and the products not restocked. Settling your bar bill each night is ridiculous if you are staying for 2 nights, but as you are not signing a bill for your drinks, the chances of getting accurate bills is unlikely. This Lodge cannot sell itself only on the sunrise tour, it needs good Management if it is to survive. It did have good staff and service for the dinners, which was at least a saving grace, but this needs to be consistent. Worth mentioning that you need to pay for a permit on entering this site.
for photographers like me...the hours in the evening are limited..they would like that you are back around 8-9 pm...not as it mentioned in the web that you can stay in the park longer...for example night photography..the only but important downfall.
we had a very bad experience there, rooms are good and for is ok but the manager cannot handle the place at all. We had to wait to get the room, they told us 10 minutes but it took us one our and a big complain!! We also aked for a wake up call @5 but the came to wake up at 4....I am speehless!
We preferred this to Soussuvlei Lodge and it is a pity that we only had one night - when we booked it was full the night before but when we got there they had not been full. But dune trip in early morning was great from there.
Sossus was a very nice place -- the rooms were bigger than Dolomite, although Dolomite has it beat for the scenery/setting. This was our New Year`s Eve stop and the staff put together a fantastic sunset drive to Sesriem Canyon, complete with appetizers, and a fantastic feast for dinner. We had an excellent time!
great landscape and very friendly and helpful people / the lodge inside the park is a great spot
Nice lodge. Superb dinners. Good staff. Just one thing to say is that At the time we were there, november, It was so hot that it was impossible even to stay At the tents At midday. But there was a nice swimming pool
Outstanding resort. Nice staff and tasty dinners
Very beautiful place, with low impact. Special mention to the guide Chapaka, really caring and fun man
Main reason for selecting this lodge was its location, as you can head towards the dunes any time you want. Chalet is excellent in terms of accommodation, really beautiful, but expect longwalks from the main lodge. Food is OK, but service a bit hit & miss.
Overpriced for the quality of the food and the standard of the room which were not as good as many of the cheaper places we stayed at. Since most people would only stay here to be at the dunes at sunrise, it was rather unfortunate that we set off twenty-five minutes late for our sunrise drive because our driver waited for a family group that did not turn up on time - needless to say, we did not make it to the top of a sand dune for the sunrise. Not really acceptable when you are paying this sort of price. We were given room number 1, which has no view to speak of - just a pile of rocks hiding the car park in front of it.
The only lodge available within the Sossusvlei Park. It is still 60km+ to Sossusvlei itself, but it is the only option if you want to beat the crowds and get to the dunes at dawn. It got hot during the day, but the fan and opening all the sliding doors helped to ventilate the room. Lovely ambiance.
Another lovely lodge, we would have preferred a second night here to travelling down to little sossus.
very, very hot in the room.
Beautiful lodge and excellent service.
Very elegant chalets, beautiful location and perfect for sunrise in the dunes
Very comfortable thatched huts on stilts along boardwalks to the restaurant/ bar areas. Lots to do here with walking up sand dunes, and a Hot Air Balloon ride and champagne breakfast in the desert. Fantastic. We were disappointed though with the inadequate information given to us by staff about timing and directions of walking up the sand dunes. We were given a basic map and little else and a long drive to the Sossusvlei area.
Only one night but worth is for the sunrise. Food was good to very good. Long walks to rooms, but that provides privacy and a better experience for viewing the landscape from the balcony. Hut-style rooms with all comforts, more than adequate. Big advantage is that, being inside the park, allows for sunrise and sunset viewing of dunes and wildlife (park opens sunrise and closes sunset, and i`'s a 60 km drive to the main dune hiking).
The best after Dolomite Camp
obliging staff - gave me a room that I requested because of my leg injury. Food was good and plentiful. Their tour vehicles were hard to climb up to especially when I was shorter. Scraped my legs and knees.
Stunning and a pleasant surprise.
absolutely amazing place. My phone was stolen there by one of their staff who cleaned our room, but we still really enjoyed the place and it was absoltely lovely.
Great. Great service, good location,very good food. 9/10 - no effort to make the children welcome - no activities or extra facilities for the children
This was a lovely lodge in the most ideal location to visit Dead Vlei at sunrise and sunset. The guide who took us to Dead Vlei at sunrise and on an evening sundowner drive, Shapaka, was exceptional. He was very pleasant, helpful and extremely knowledgeable. We also walked through Sesriem Canyon which was very close to the lodge and were amazed!
SDL is amazing. It is in a beautiful location and we were greeted very warmly by the staff. The SDL staff were professional and hospitable and friendly. The rooms are amazing - very luxurious and comfortable. The only improvement would be to perhaps have a ceiling fan above the bed, as it was quite hot at night. The pool and common facilities were top notch, and the food as excellent. One of the best national park lodgings I have ever experienced.
Amazing location and fabulous room. Very clean.
Very nice and a good experience
Great camp inside the national park.
This is the best: great service, superb food and astonishing landscapes. A lot of money, but you get also something for it
The lodge is better than expected considering its website and tripadvisor comments. The room are big and lovely with a private terrace overlooking the bush.
very useful to be inside the park
Perfect to see the sunrise in Sossusvlei. Professional guides.
Lovely lodge - I believe they can advertise more on the internet as I only found out about them after intensive searching. Sossusvlei lodge has much more marketing and on search engines they at the top. And i believe Sossus dune lodge much better! loved the stay there, very friendly personal with great service. :)
Unbeatable location. Good rooms, though might be very hot in Summer. Service standards and food not great. Good value.
Very comfortable and spacious lodges. Good food and atmosphere. To recommend.
Absolutely great lodge and tremendous benefit being inside the park.
The benefit of this hotel is the easy access to Sosiessvlei. the sunrise trip was fabulous with a very good guide. Food in hotel was fair. The one complaint was that there was no cool area to get out of the heat during the day.
This is another unique and beautiful landscape, Sossusvlei, but where to stay? We decided to stay in the park, and that meant choosing the only lodge inside the park- Sossus Dune Lodge operated by NWR. The lodge is in an excellent spot, the rooms are large and spacious, and we enjoyed our dinner sitting on the open terrace with a view towards the dunes. The staff were enthusiastic and helpful, and we did not experience any of the issues which has led to criticism in other TA reports. This may in part be due to the relatively low number of visitors at the lodge during what is their low season. We were very satisfied with our choice. However in making such a choice there is one big issue that needs to be confronted- the heat. We experienced temperatures >45 centigrade, and there is no air conditioning at Sossus. I think that in the cooler months I would definitely stay at Sossus again, however if I was doing it again at this time of year, then I do think I`d accept a later arrival at the dunes and stay outside the park at a lodge offering air conditioning. I realise that the purist may have issues with this view, but we were physically challenged by the heat and glad we only stayed one night. An alternative would be for the Lodge to install air conditioning, at least in some of its rooms.
Very nice and lovely people, especially our guide to the dunes
food not great but can`t beat the location it was extremely hot but we didn`t really mind
Very nice place, we enjoied the view, nice service, superb dune walk in the morning, food ok
Great accomodation. The rustic appearance was unique. The food and service were good.
This lodge is really the only place to stay if you are interested in photography. The ability to leave the lodge before sunrise and head down to the dunes, and to stay down there after sunrise, enables you to capture the dunes in their best light. The rooms are lovely and the staff friendly.
Wonderful lodge with a great location.
Very nice location, friendly staff!
A real treat!
good place, feeling of remoteness... service was good. We were received by Sonia who was welcoming and provided us with good information regarding the lodge and Sossusvlei. She was very caring towards our 3 yr old child too. Comment on the room, some of the rooms (towards the south) do not have a good view - obstructed by a hill - and we happened to get of of such rooms. The bridge to walk to the rooms is a nice, however, I will add a rail much lower, maybe 1 foot from the bottom to prevent children from falling off. We had to be very alert with our 3 year old toddler.
To expensive but good location.
Beautiful lodge inside the National Park. The sunrise from The Big Daddy and the breakfast at the Sossusvlei are really fantastic!
Excellent (especially considering it's owned by NWR) but grossly over-priced at full price in-season, probably due to its monopoly on pre-dawn entry to the park (we were off-season so had a 50% discount & that's about what it`s worth. That much said, very good service & everything worked. C ommendable negligible footprint on the desert du to design. Honeymoon suite not really worth extra cost, VERY long walk from the action, same size as others except open bar-frig, fruit (very welcome) & an extra outside day-bed. Overall - better than Soss Lodge where we stayed in 2005.
The location of the lodge is inside the park and gives an advantage when you want to start early in the morning. The lodge organizes a trip to Sossusvlei to see the sunrise and later you have breakfast at the feet of `big mama`. An excellent experience seeing the fact you're in the park before the mass. We stayed two nights and dinner was very nice the first evening, the second evening the service and food was a little less. But still a recommendation.
Another great lodge. Excellence across the board. The fact that this lodge is the only one within the park that provides access to the dunes *before* sunrise, and more importantly before the hoards of tourists who arrive at 9 am, needs to be sold to a greater extent.
Amazing location, and great layout. I would recommend it because its in the park and you have to be to see the dunes at dawn or dusk. Let down a bit by average service and with staff who were trying to advise on what to do but then admitted they had not been to Dead Vlei ot Hidden Vlei - incredible. I would recommend the walk to Hidden Vlei - its not mentioned anywhere except Lonely Planet - but very good
Great opportunity to be first and last at the dunes!
beautifull place. great rooms, great lodge, great service. Diner was not all that good. The early morning sunrise tour is a must. Great guide/driver
very nice lodge in an amazing location - service and accomodation were good, nevertheless the food quality/taste and service could still improve.
no enough sun protection at pool ; rooms very far from main lounge area ; stuffing hot in rooms ! wasn't told walls were made of material , very difficult to live through with the heat at over 40°
extremely warm and dedicated staff, excellent service, great venue and location
The food was not good, neither at lunch or dinner, for the price we expected more
The best and most exciting place we've stayed. Fantastic service and facilities. Everybody should stay there at least two nights. Some day I will definitelly be back there to expirience the breakfast at sunrise somewhere in the dunes they offer. We missed it because of out schedule.
Very nice welcome from Sonia! The food was EXCELLENT! They have to keep their chef! Nice friendly service from all staff. Free tea and coffe at all times and free water at meals.Only negative point was the heat in the rooms. Very hot in the daytime and at night too. We found it hard to sleep with only a fan. Also we had a room very far from the reception. We accept this because it is the only way give each and every room a fantastic view and privacy. However next time we would try to get a room a bit closer to reception.
We were disappointed to be given the only room with a pile of rocks interrupting the view, but were given another room no problem
Great to be able to enter the park before sunrise and exit after sunset.
An other highlight! Very cosy large bungalow with a beautiful view to the mountains and the dunes. Delicious meals. Best spot to start for the sunrise in the dunes. To the west entrance of Sesriem Canyon just 10 min to walk. Very friendly and helpful guides always around with the question: can I help you? - even when you don't use their guided tours. Our mosquito net had 2 large holes, so one of my arms was full with bites next morning.
outstanding service in the lodge and excellent support for activity options. But the special thing was, that we were the first climbers on the virgin dunes in the morning and gave all following visiters our track.
Nice chalets, but did end up doing 3 km. one day along the walkways to our room! Trip to see sunrise with breakfast at Sossusvlei was excellent and worth staying in the park for.
We thoroughly enjoyed our stay in this lodge
Lovely, peaceful location. Beautiful rooms. A fan, (or even air con!) would be nice as it got very hot at night. Was disappointed that the view from our room was very obscured as it was situated behind the car park. Lack of information on arrival about how to drive ourselves to the dunes. Having to be back at the lodge for 19.45 meant we actually had slightly less time in the park for sunset than those staying outside (gate shut at 20.00), which was disappointing as part of the attraction of this lodge was that it was supposed to be the only one which allowed guests to stay in the park for sunset, but it turned out everyone else could anyway. Pool was nice and cool, but not enough loungers and they were looking quite old/worn. Food was good but not great (for the price).
The perfect lodge to view the dunes. The food could have been a bit better for the price, especially lunch. The rooms are gorgeous though and the service was good.
Very nice accommodation, good to be inside the park.
Wonderful setting and chalets; reasonably good service and food, not up to level of others
A very special and personal experience. Expensive but worth it to be within the park gates.
Convenient for the dunes and quite comfortable. Average food and service.
Very pleasant lodge, very nice staff. This was another highlight of our trip.
From the moment we arrived to Sossus Dune Lodge, the service was amazing! This was worth the extra money to spend a night at. We were able to travel to Dune 45 for sunset and were up early for a sunrise tour to "Big Daddy" and Sossusvlei. Being able to see the dunes at these times of the day were amazing, and as mentioned, worth the money to stay in the park. The accommodations where great and the food was good. Everyone was very kind! Definitely worth a night's stay!
perfect to enjoy the dunes
NOT TO RECOMMEND AT ALL... By far the greatest deception of our 3 week trip. They really have a poor service and level quality if considering the price paid for one night! It's a shame!!
the best park we have stayed at, very good food, a better wine list, very beautiful accommodation
We thoroughly enjoyed our stay at this lodge, the staff were wonderful, but the food (with the exception of the breakfasts) definitely requires improvement
Beautiful rooms, nice staff and you are inside the park what means that others will take the photos of your footprints on the dunes
This is a fabulous place to stay and we were treated extremely well. The food was excellent and the rooms beautiful. My only comment would be that you should advise customers if they are driving to Sossousvlei from Windhoek - particularly at the moment after all the rain - that they should hire a 4 wheel drive.
Super, the best lodge you can find
We had a great stay at Sossus Dune Lodge. As we indicated on the questionnaire we completed at the lodge, Armstrong and his staff did a great job. We were comfortable and all of our needs were met perfectly, including having dinner delivered to our room, arranging the Sossuvlei trip, and arranging a nanny for my wife and me, among everything else. We are recommending Sossus Dune Lodge to everyone, and I will say the same on Trip Advisor. Thanks again. Great memory.
Wonderful because it is in the park; sunrise and sunset are guaranteed! But the service wasn't always at the level of the price
Beautiful, great location!
excellent service and beautiful setting
perfect service, great location, good food.
Very good, good rooms and good food
Great location. Probably a little over priced.
A lovely location but we were somewhat disappointed by the services. Staff were friendly but not very comfortable with dealing with issues. Services at the restaurant varied a lot, lunch services seemed to have been delivered by less experienced staff. We waited almost 45 mins for lunch one day only to be serviced with steaks which were so overcooked that we had to send it back in return for a tuna salad which took more time to come. The teas and coffee station was often not maintained and at one occassion we had to go back to our room to make a drink. The extreme was the lovely evening meal service when we were asking how our food would like to be cooked. There were electricial issue in our room (short circuiting everything we turn the fan on, hair dryer doesn't work and the main sets of power plugs don't work). We didn't report all the issues as we have given up.
If you planned to stay at Sossusvlei I recommend this Lodge. View from your room is stunning and it's quiet.
Really enjoyed being here but spoiled slightly by their inability to sort out the AC in the bedroom, leaving us with a very uncomfortable night.
Amazing location and very good attention to detail. I was impressed the hotel manager came and spoke to all the guests during the evening meal, a nice gesture.
Fantastic!!! - The drinks prices really surprised me. Very cheap! Accommodation pricey but worth it. Great food
Very scenic, professional service. The sunrise drive was exceptional
We enjoyed this spot. Staff were very good as was the food. The only thing we would have liked was air conditioning as the temperature was very hot and the fan was not sufficient.
Nice location. Staff a bit disorganized but friendly.
food could be improved but the scenery is exceptional and strongly recommended to see the sunrise on sossusvlei as the lodge is in the reserve...
No problem at all. Great place, Highly recommended
Our preferred: Perfect location, within the park, ideal for sunrise and sunset excursions. Friendly staff.